SEA Notes Tape 1 - STTLWAELDS0 206-239 (Seattle Elliot 5ESS) 00:00 Go off-hook 00:23 Permanent signal "If you need help..." (Jane Barbe) 00:55 Timeout to ROH 01:01 Partial dial 01:23 "We're sorry, your call did not go through. Would you please try your call again." (Jane Barbe) 02:02 Timeout to ROH 02:05 Dial *67,*67. The reorder signals this is a 5ESS and not a DMS100. 02:15 Dial 1167,1182 02:26 Test various codes to see if they work. 02:43 Dial a 7-digit local number 03:00 "This local call now requires 10 digits. It is not necessary to dial a 1 when calling this number. Please redial, using the correct area code." (Pat Fleet) 03:47 Dial a long-distance number. 03:57 "We're sorry, your call cannot be completed as dialed. Please check the number and dial again." (Jane Barbe) 04:10 Dial self using 7 digits 04:17 "This local call now requires 10 digits. It is not necessary to dial a 1 when calling this number. Please redial, using the correct area code." (Pat Fleet) 04:39 Dial self using 10 digits 04:44 Busy signal 04:50 Dial *66 05:00 "The number called cannot be reached. Please hang up now." (Pat Fleet) 06:06 Dial local time number as 10 digits 06:40 Dial 1-800-444-4444 06:55 Dial 1-700-555-4141 07:11 "We're sorry, your call cannot be completed as dialed. Please check the number and dial again." (Jane Barbe) 07:20 Dial 1-700-4141 07:33 "We're sorry, your call cannot be completed as dialed. Please check the number and dial again." (Jane Barbe) 07:40 Dial 206-555-1212 07:57 "We're sorry, your call cannot be completed as dialed. Please check the number and dial again." (Jane Barbe) 08:02 Dial 411 08:09 "Welcome to CenturyLink directory assistance..." 08:20 Navigating the CenturyLink D.A. IVR 08:27 Dial another N11 code 08:42 "We're sorry, your call did not go through. Would you please try your call again." (Jane Barbe) 08:49 Dialing # immediately goes to reorder 08:59 Dial *69 to access Last Call Return 09:30 Dial *60 09:39 "We're sorry, your call cannot be completed as dialed. Please check your instruction manual or call the business office for assistance." (Non-standard male voice) 10:14 Dial *57 10:18 "The last call to your telephone has been traced"... (CenturyLink version) 11:00 *72 results in reorder 11:05 Dial *74 11:07 "We're sorry, your call cannot be completed as dialed. Please check your instruction manual or call the business office for assistance." (Non-standard male voice) 11:24 Dial *78 11:28 "Welcome to the CenturyLink Update Center... sorry, there is a problem accessing your service..." 11:50 Dial 0 12:07 "We're sorry, your call cannot be completed as dialed. Please check the number and dial again." (Jane Barbe) 12:11 Dialing 00 does the same thing. 12:24 Dial 101-0288-1-206-684-2489 12:38 (Garbled Feature Group D tandem trunks) 12:45 Repeat, trying Feature Group D calls again a few times 13:45 Dialing 206-775-8463 14:00 "We're sorry, your call did not go through. Would you please try your call again." (Jane Barbe) 14:05 Dial 988 14:15 Attempt an international call 14:35 "We're sorry, your call did not go through. Would you please try your call again." (Jane Barbe) 15:20 (Off-mic. Call self from another phone nearby.) 15:45 Dial *69 for Last Call Return to hear the changed prompts. 16:15 Dial '1' to activate Last Call Return. 17:10 Dial self (busy) 17:22 Dial *66 17:29 "The number called is busy. A special ring will tell you when the line is free. Please hang up now." (Pat Fleet) Tape 2A - STTLWA06DS4 206-224 (5ESS) * Note: DTMFs not audible in this tape. 00:10 Call cannot be completed as dialed (partial dial) 01:00 Permanent signal 01:33 Dial *69 for Last Call Return 02:05 Dial *57 for Call Trace 03:07 Dial 101-0288-1-700-555-4141 (Feature Group D trunks work fine) 03:27 Dial 0 03:55 Ask operator for connection to a long-distance number 04:22 Operator refuses the connection 05:23 Dial a long-distance call via 0288 06:00 Dial AT&T operator (0288) 06:50 Dial a local number using only 7 digits 07:05 Dial again using 10 digits 07:10 Dial *66 08:37 Dial *78 for CenturyLink Update Center 11:03 Dial 988 11:11 Attempt an international call using 0288 12:28 Make a long-distance call via 0288 Tape 2B 00:06 Attempt international call via 0288 00:25 "All international circuits are busy" 077T 00:38 Attempt international call via 0555 00:51 Local intercept 01:14 Attempt international call via 0222 01:25 Call connects successfully! Tape 3A - a non POTS phone. Notice how much worse the audio quality is on calls made from this phone! 00:22 Dialing many things asks for a PIN (likely a voicemail system) 00:53 Long-distance calls can be directly dialed 01:27 Dialing 1-800-444-4444 02:32 Let dial tone time out 03:22 Dial tone times out to reorder 03:30 Codes dialed beginning with '*' don't result in a recall dial tone Tape 3B / 3C - similar non POTS phones. Tape 4A - 206-682 00:04 Direct dialing long-distance calls works! 00:15 Dialing 7 digits goes to intercept Tape 4B - STTLWA06DS4 206-467 (phone class of service similar to phone in 4A) 00:00 - Dial 1-700-555-4141 00:10 - Get intercept from tandem, 077T. 00:35 - Dial a long-distance number directly, it works. 00:58 - Dial *66, get an intercept (feature not present on this line) 01:20 - Dial local call as 7 digits, get 10-digit intercept. Intercept is NOT Pat Fleet like on STTLWAELDS0! 02:05 - Dial 00 and get AT&T operator system, demonstrating this phone is PIC'd to AT&T. 03:15 - Dial 101-0288-1-700-555-4141 and get tandem intercept, 077T. Might explain why 1-700-555-4141 went here? 03:35 - Dial 101-0555-1-700-555-4141. This works. DNVR-SLTR. 04:04 - Dial AT&T operator (101-0288-0). 04:32 - Reach an AT&T operator. 04:42 - Dial self as 10 digits and get busy signal 05:35 - Wait for timeout to permanent signal 06:10 - Permanent signal recording 06:55 - Dial 206-555-1212. Get CenturyLink directory assistance. 07:20 - Dial 555-1212 in non-CenturyLink area codes. (Presumably, they all get handled by AT&T?) Tape 4C 00:00 - Dial 00 00:21 - Operator Lyla answers and confirms she's an AT&T operator. 00:30 - Dialing 101-0288-0 goes to the same system we just heard. It's a match! Tape 5 - More VoIP shenanigans with the same phone as in tape 3A. 00:00 - You can dial * over and over again forever... 00:35 - When the switch hangs up, we get dropped to a busy tone locally by the ATA/ONT 01:21 - Even though *67 doesn't give recall dial tone, it's still processed by the switch. A call to a number that rejects anonymous calls drops to "busy" when dialed with *67. 01:49 - Redialing the same number without *67, the call connects normally, showing that *67 does do something. 02:23 - Dial a long-distance number 02:42 - When it answers, flash, and we get a never ending stutter dial tone. Brief flashes don't break. 02:56 - Finally, we hang up and pick back up, and seem to have lost our original call. 03:08 - Repeat to get the infinite stutter dial tone again. We can dial on it, but when we flash, it repeats, rather than conferencing. 03:32 - At this point, a flash drops us back to our original call. Tape 6A - This phone is also on STTLWAELDS0, just like the phone in Tape 1. 00:02 - Direct-dialed long-distance calls fail 00:25 - Dial 0 for CenturyLink operator. 01:06 - Operator comes on the line 01:23 - Operator refuses the connection 01:40 - Dial 00, goes to intercept, so no presubscribed long-distance 01:51 - Dial 101-0288-1-218-488-8463, call connects successfully via AT&T 02:07 - Dial 101-0288-0 for AT&T operator 02:45 - AT&T operator Jeff comes on the line 02:55 - "Higher rate may apply", followed by AT&T hold music 03:05 - Operator says the number is busy 03:33 - Dial 101-0432-1-700-555-4141 and get CenturyLink IXC verification 03:50 - Dial 101-0288-0 again 04:06 - AT&T operator comes on the line 04:15 - Operator connects the call successfully 04:34 - Dial 101-0432-1-218-488-8463, call connects successfully Tape 6B (same phone) 00:10 - Dial 101-6963-1-700-555-4141. Get local intercept since no Verizon FGD trunks! 00:32 - Same wiht 101-6963-0. 01:29 - Dial 101-0288-1-700-555-4141. 01:34 - We successfully get the IXC verification (unlike phone in Tape 4B/4C) 02:00 - Dial self as 10 digits, get busy signal. 02:28 - Dial 101-0288-1-700-555-4141 and try flashing on it, you can't. 03:15 - Call 1-800-444-4444. Now, hook flash works and we start a 3-way call. 03:23 - Conference the 3-way call, then kick off the second call. 03:36 - Get recall dial tone, hang up, and get rung back with the first call (you can hear the end of the incoming ring if you listen carefully) 04:33 - Dial 988 04:45 - Dial 206-555-1212 05:22 - Dial non-Century Link 555-1212